Support for Wild Fire families: how can I help?

How can I help? Updated Dec. 7th 2016


Special Announcement:

There is a new Site set up to help organize volunteers and efforts to help Wild Fire victims.

The site is:

(All people wishing to volunteer their time to various centers set up for Fire Victims around the county are being asked to go through Volunteer East Tennessee so that they can be placed where needed. The address and the website are listed below)

 1) Volunteer East Tennessee/ Volunteer Reception Center

1304 Parkway Sevierville, TN 37862

 Hours: 7 Days a Week, Sunday – Saturday: 8:00 AM – 9:00 PM

Go to:  to fill out a volunteer sheet.

The Volunteer Reception Center will be the check in point for all volunteers wishing to assist in fire recovery efforts.

At this time the focus is on warehouse needs, as the county has been inundated with donations. After the city opens on Wednesday, additional volunteer opportunities will be populated based on needs.

Through the Volunteer Reception Center, volunteers are registered in a secure and efficient manner to connect with the long-term disaster recovery opportunities.


Volunteer East Tennessee is working to identify specific needs as well as reaching out to community-based organizations in the affected area to determine where volunteer support is needed.

As appropriate disaster response opportunities are identified, we are making those available online. We will be in communication with all registered volunteers to let them know as volunteer opportunities are posted.


Any assigned volunteer opportunity will not involve first-responder activity or put volunteers at-risk. Volunteers will be placed safely in various capacities to support emergency response officials and/or community-based organizations during disaster recovery.

Volunteer opportunities will be made based on identified needs in the community and the ability to address these needs in a safe, organized and effective manner.

Assistance will be needed most during the recovery period. Volunteers are often most valuable in the days, weeks, and months following the disaster.


2) Boyds Bear/American Bandstand Building

149 Cates Lane, just before traffic light No. 10.

Center hours: Monday thru Saturday 9AM to 4PM and Sunday 1PM to 4PM

Phone Number: 865-804-1661

They are no longer taking food and clothes donations at the Boyds Bear location, they are rerouting all donations to 2093 Parkway, Pigeon Forge, TN in the old Theater in front of The Titanic Museum.

also the Folks at the Boyds Bear Location are asking all volunteers to go through   if you would like to Volunteer.


 3) Sevier County Rescue Squad

Are looking for volunteers and items to help store and keep donations dry. The group said they have seen an enormous amount of support and donations, but are in desperate need people to help distribute them and places to store them.

The Sevier County Rescue Squad has been collecting donations, but organizers said they are running into a huge problem: no shelves. They also need tarps to protect items from the rain and packing items so they can get items to the people who need help the most.

Items needed:

  • Shelving
  • Packing supplies
  • Shrink wrap
  • Pallets
  • Tarps

The rescue squad also needs volunteers to help unload trucks and sort donations. They have everything from baby items to a grocery store.

They are asking for anyone who needs help or wants to help to stop by their address at 1171 Dolly Parton Parkway in Sevierville or call (865) 453-4809.


 4) Red Cross

Cash donations can be made through the American Red Cross at, by calling 1-800-RED CROSS, or by texting REDCROSS to 90999.